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The blue indicator light will not turn off on my iSpyPen Pro. What do I do?

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Thank you for your order with iSpyPens.com! Rest assured, a solid blue indicator light means your pen is functioning but needs to be reset due to an operational error.

An example of an operational error includes charging your pen from a source above 5 watts (an Apple certified USB charger). We highly recommend using your laptop computer which has an output of 2.5 watts.

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